Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you took possession of the goods.

To exercise your right of withdrawal, you must inform us (Granola Factory, Beograd, Srbija, email: shop@granola-factory.com) by means of a clear statement.

Effects of withdrawal

If you withdraw from this contract, we will refund all payments received from you, including delivery costs, without undue delay and no later than fourteen days.

Exclusion

The right of withdrawal expires for sealed goods that are not suitable for return for health or hygiene reasons if their seal has been removed after delivery.